Heavenly Beds Reviews

Heavenly Beds has an overall rating of 4.7 based on 130 reviews. Customer feedback on Heavenly Beds is mixed: Heavenly Beds reviewers highlight positive aspects like excellent comfort, high-quality materials, great customer service and easy online ordering, which strongly appeal to individuals seeking premium bedding solutions. However, Heavenly Beds is often criticized for its higher price point, longer delivery times, limited product range and occasional sizing issues.

4.7/5.0

130 reviews

5 Stars

22

4 Stars

5

3 Stars

2

2 Stars

0

1 Star

1

All Heavenly Beds Reviews (130)
hello_andrea614
June 01, 2026
"Fit perfectly on the first try"
I ordered a fitted sheet for our king bed i was kind of side-eyeing the depth measurement like, okay, we’ll see if this actually fits. But it went on perfectly the first time. No wrestling with the corners, no weird bunching, no one corner popping off the second I turned around.
The size matched what was listed on the site, which somehow still feels like a small miracle. I washed it once too, thinking maybe this is where it shrinks and disappoints me, but nope, still fits the same. Really happy with it.
merylmireles9459
May 23, 2026
"Really quick delivery"
I ordered from heavenlybeds.co.uk and wasn’t expecting it to arrive so fast. I was in a bit of a impatient mood at the time, so getting the delivery info through quickly was a nice surprise. The bed turned up exactly when they said it would, with no hanging around or chasing things up. Happy with the whole experience tbh.
JohnFoote
May 21, 2026
"Checkout was a breeze"
I found the bed I wanted quickly and the whole checkout took hardly any time. Added my delivery details, paid without any hassle, and the confirmation email came through straight away. felt like a small win getting it all sorted so easily without any faffing about.
robertlopez1891
April 29, 2026
"I got a mattress from Heavenly Beds..."
I got a mattress from Heavenly Beds a few weeks back and, yeah, I’m actually really happy with it. First night I did have that little moment of “oh, is this firmer than I thought?” but then after a couple of sleeps it sort of settled, or maybe I did, and now it feels just right.

I’ve been sleeping better and I’m not waking up with that annoying sore back anymore, which is the main thing I cared about. My partner likes it too, and we almost never agree on mattresses, so that feels like a small miracle. No complaints really, I’d buy from them again.
cristina_Sangster91
April 24, 2026
"Return was easy, no problem"
I returns my mattress topper and it was simple. The refund came through quick, and support was nice about the whole thing.
WILLIAMS
April 22, 2026
"Pretty easy to put together"
I got this assembled in under an hour, and the instructions were clear enough to follow without much trouble. The only small thing was that one step felt a little awkward to line up, did anyone else run into that too?
WILLIAMS
April 22, 2026
"Pretty easy to put together"
So... the bed went together without any real hassle. The instructions were easy enough to follow, and all the parts made sense once I laid everything out. it was stress-free
Rebecca_mossien78
April 19, 2026
"Super comfy mattress, really pleased"
The mattress turned up really quickly, which was a nice surprise, and it feels lovely. It’s soft but still supportive, like when you’re lying on your side, stretching out after a long day, having a weekend lie-in, or just sitting on it with a coffee. No weird issues, no hassle with delivery, no strange smell, no sagging, no annoying setup problems. Just a really comfy mattress and I’m happy with it.
Virginia-scott
April 12, 2026
"Pay later option was actually helpful"
I ordered from Heavenly Beds and, the payment bit was easier than I expected. I usually assume sites only offer certain options because they’re trying to steer you into whatever suits them best, but this felt straightforward. There were a few ways to pay instead of just the usual card option, and I went with pay later because it helped me spread things out this month. It all went through without any hassle and the confirmation email came straight away. Smooth overall, I’d use them again.
lorileslie8493
April 06, 2026
"Really liked being able to customise everything"
I ordered from heavenlybeds.co.uk the amount of choice was a big plus. I could select the size, fabric, and storage options without any hassle, which made the whole process feel straightforward. It felt more like I was putting together the bed I actually wanted, rather than just picking something standard off the shelf.
BRANTLEY
April 03, 2026
"Decent bed, but support felt a bit impersonal"
The bed itself is fine and the delivery went okay, so no real complaints there. The only frustrating part was the after-sales support. I had a small issue with one of the parts and had to send a few emails before I got a proper reply. It kind of felt like I was just a ticket number in a queue rather than an actual customer. To be fair, they did sort it out in the end, so it wasn’t a disaster, just a bit slow and annoying to deal with. 3 stars feels about right.
ConnieDawkins_40
March 13, 2026
"I’ve been using it for a..."
I’ve been using it for a few weeks now and it feels really solid. No wobbling or creaking so far, which is exactly what I was hoping for. Definitely feels like a good buy.
ENRIGHT
March 07, 2026
"Refund came through, just took some chasing"
I had to follow up once about my refund, which was a bit tiring since I feel like I’ve been dealing with too much customer service lately. It did come through after a few days though, and the support was decent enough, just not the fastest
terrybell5847
March 01, 2026
"Everything showed up just as I ordered"
The bed arrived in the right size, the colour was the one I picked, and the mattress was exactly what I ordered too. No missing bits or random mix-ups, which was a relief because I’ve had deliveries go sideways before. I was half expecting some tiny screw to be missing, the way that always seems to happen when you’re already tired and just want to get things set up. Anyway, no drama this time. Straightforward experience and I’m happy with it.
David.lee
February 25, 2026
"Showed Up Right on Time"
It arrived exactly when they said it would, which I really appreciated. No fuss, no chasing around—just a straightforward, reliable delivery. Cheers.
renae_Crowell05
February 20, 2026
"Delivery updates made my day easier"
I got text updates with my delivery time, and the driver gave me a quick call before arriving. It meant I could actually plan my day instead of waiting around guessing, which felt like a small win. Really happy with how smooth it all was.
deanna_Nakamura79
February 08, 2026
"I was impressed with how fast they replied..."
I was impressed with how fast they replied. They got my issue sorted without any hassle, so I’m really happy with the experience.
LUKER
February 04, 2026
"really easy site to use"
i found the website really easy to use and didn’t feel lost at any point. the bed sizes and options were laid out clearly, so i wasn’t clicking back and forth trying to figure things out.

checkout was straightforward too. no odd steps, no confusing pages, and everything loaded quickly on my phone, which made the whole thing feel a lot less annoying.

it only took me a few minutes to find the bed i wanted and place the order. nice clean site and just a hassle-free experience
OcieMarshall_88
January 27, 2026
"The staff were friendly and helped me..."
The staff were friendly and helped me sort out my questions quickly. Nothing over the top, just a straightforward and helpful experience
JamesDavis_84
January 26, 2026
"Nice fabric, but I expected a bit more"
The fabric does feel good and the finish is neat, so I’ll give it that. But i was hoping to be more impressed overall. It’s decent, just not as great as I expected.

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